Shipping policy
Thank you for choosing Midagevintage! We strive to ensure that your shopping experience is as seamless and convenient as possible.
Please read through our shipping policy to understand how we handle the shipment of your orders:
Processing Time
The processing time for your order may vary depending on the specific items purchased. Each product page will indicate the estimated processing time required before shipment.
During peak seasons or promotional periods, processing times may be slightly longer. Any delays will be communicated to you promptly.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs during the checkout process before completing your purchase.
We may offer free shipping promotions for orders that meet specified criteria. Please check our website or promotional emails for any ongoing offers.
Estimated Delivery Time
The estimated delivery time depends on the shipping method chosen and the destination of the package.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
International Shipping
We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Please note that customers are responsible for any customs duties, taxes, or fees levied by their country's customs authorities.
Order Tracking
You can track the status of your order by using the tracking information provided in the shipping confirmation email.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders shipped to incorrect or incomplete addresses.
If you need to change the shipping address after placing your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipment.
Order Confirmation and Receipt
You will receive an order confirmation email immediately after placing your order. This email serves as a receipt and contains details of your purchase, including the items ordered, shipping address, and payment information.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
Returns Due to Failed Delivery Attempts
If a delivery attempt is unsuccessful due to reasons such as an incorrect address or recipient not available, the package may be returned to us.
In such cases, we will contact you to arrange for re-shipment. Additional shipping fees may apply for re-delivery attempts.
Contact Us
If you have any questions or concerns regarding our shipping policy or your order's shipment status, please don't hesitate to contact our customer service team. We're here to assist you!